Steph Bechard, Brand and Content Manager at Crystal Media
I first visited AmericasMart in January 2018. As one of the buyers for the small business I was working for, buying for the store was a thrilling task. It inspired me knowing my small-town community would be filling their homes with hand-picked items the team and I had selected. As the store’s social media manager, I also had another agenda while at the show— to give our customers a peek behind the curtain at what went into purchasing for the store.
Our social channels always boomed around market time as our community loved chiming in on the items they wanted more of, the trends they wanted to fill their homes with, and the things they believed should be kept in Atlanta. All of that engagement led to some of the best-performing content for the store while I’d worked there.
Now, I work as a brand and content manager for Crystal Media; an agency that helps retailers grow through social media and digital marketing. I want to share the social media ideas I’d once used that will raise your engagement—all while piquing the interest of your community for items that’ll be arriving soon!
Break down the 5 most common trends you've noticed at Market. This could include new themes, colors, patterns, textures, materials, popular items or other. Be sure to include a dedicated image for each trend, a short description of the trend, and why it stuck out to you.
After placing an order with a small business, ask to film a short video of the business owner or rep doing a quick introduction of the brand (including some key elements, selling features, or top items). If the rep was able to sell the item to you, it's likely they can do a pretty good job of explaining why it's special to your audience as well.
Create a short-form video from the clip, then add a video clip of yourself sharing your excitement to be supporting small businesses within your store and how you're looking forward to introducing this brand to your community.
Stand in one entrance area (i.e. near an escalator, a busy wholesale room, etc.) and film a 3-5 minute time-lapse video. This will condense into a 15-30 second time-lapse video. The crowd buzzing around will make for a visually appealing video, and can be shared as a short-form video with a trending original audio and a voiceover explaining what you’re keeping an eye out for at the market.
Video script example:
"Hello from Atlanta! I'm here at the wholesale market this week searching for the best, new items to bring to our community, along with your tried and true favorites. We've especially been on the lookout for [insert product/category] as a lot of you have been asking for them. We miss you already, but can't wait to be back in our store soon, unpacking all the goodies we've found at the market."
As mentioned in the intro, people love seeing the behind-the-scenes of everyday life. Film a recap video of each day you're at the market and share what you experienced that day. Here are a few ideas for clips you can include in your recap video:
Record a Live tour of a showroom you’ll be visiting the next day—showcasing a few displays and items you had your eye on. Show off a few items you’re definitely getting and a few items you’re on the fence about. Ask your audience to comment on which items they could envision in their homes (and to help you make up your mind on the items you're still contemplating)!
A few key tips for your Facebook/Instagram live:
At Crystal Media, we believe that creating unique and different content from your usual posts may mix up any stagnant engagement you’ve been getting. Audiences tend to indulge in content that shares behind the scenes, trends, and feeling included. Luckily for us, these are all things that naturally lend themselves well to posting content from AmericasMart.
Each algorithm (on Facebook, Instagram, and TikTok) will also appreciate you entertaining and educating their users, and oftentimes, the higher engagement your content receives, the better results you’ll see moving forward in the algorithm. This is because you’re helping the social platforms reach their goal: keeping eyes on their app. You’re already at the market. You might as well be gaining momentum in the algorithm by utilizing social media, while getting your customers excited for the new items!
Be sure to tag @AmericasMartATL along with using the hashtag #AtlMkt when posting your content ideas from above. I can’t wait to vote on your polls and see what the latest small business trends are happening across North America. Happy shopping and happy posting, retailers!
Steph Bechard is the Brand and Content Manager at Crystal Media, with over 6 years of experience building communities online and skyrocketing engagement for retailers. Learn more at crystalmediaco.com →